104. Introduction of multilingual AI chat
We will not stop the initial response to overseas inquiries. With multilingual AI chat, we will convert leads into business negotiations, overcoming time differences and language barriers.
The main reasons for the delay in responding to inquiries from overseas are "time difference" and "language." Users want answers immediately, but replies come the next day or later. English support becomes personalized, leading to inconsistent quality. As a result, comparisons with other companies progress. In this service, we will introduce an AI chat that can respond in multiple languages, primarily in English. It will provide immediate answers to questions by referencing FAQs, product pages, case studies, customs/delivery information, and agency details. If necessary, it will guide users to "pre-quotation hearings," "document downloads," "web meeting reservations," and "agency inquiries," reducing the loss of overseas leads and advancing negotiations. We will design guardrails to avoid incorrect answers and legal risks, including the operation and improvement cycle. ■ Service Offerings (3 points) 1. Multilingual response design (target languages, tone, terminology standardization) 2. AI chat implementation (site embedding, reference data organization, pathway integration) 3. Guardrails/operational design (preventing incorrect answers, log improvement, escalation) *Please let us know the target languages (English + ◯ languages) and the goals of the chat (quotation/consultation/DL/agency). We will design it as quickly as possible.
- Company：アンドワン 本社、東京支社、川崎営業所
- Price：Other
